Caution: What’s at Risk if You Don’t Have an API Experience Layer

By Jackie Rebrovic in API Industry Trends Posted May 31, 2017

Companies deal with many challenges when attempting to integrate legacy software with cloud solutions. Replacing some legacy apps isn’t an option, but they can’t exist in isolation. What’s the solution?  The answer lies in the API integration definition: a software-to-software interface. What is API integration? A mediated, API experience layer provides a bridge between the two pieces of software, but many companies fail to incorporate this bridge into their integrations strategies.

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In our latest whitepaper, we explore the risks you face if you overlook API integration:

#1: Managing foreign keys between data sources spanning different systems is complex and potentially brittle when implementing basic point-to-point integration. 

If you canonicalize the data model, then you let all of the applications access the data model. You can establish one system to be the system of record.

 Example: I want my Salesforce account object to be the standard/master for company across all applications. And then all other applications would be a consumer of the record of truth/master app.


#2: Monitoring and  governance becomes difficult as the number of integrations increase.

With point-to-point connections, each individual integration needs to be managed and maintained - which quickly becomes a tangled hairball.

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#3: It’s difficult to know which teams owns the integration - especially as “shadow IT” organizations start to grow out of control.

When everything is point-to-point, like traditional ESBs or iPaaS, monitoring and maintenance goes up dramatically.


#4: It becomes almost impossible to change or swap out technologies and products.

Abstraction achieves the decoupling we need to easily move between backend services.


#5: Testing can become exponentially more difficult.

Integration at scale breaks down when you need to test each of potentially thousands of point-to-point use cases.


#6: Time to value can be much higher.

In the absence of an API Experience Layer, delivery time for each new integration is the same as the first. With mediation, time to value is much faster. Even though the first integration won’t be faster, each subsequent integration - especially within the same category (e.g. CRM) could be only 5-10% of the cost and effort.

To dive deeper into your organization’s need for API mediation, or to explore other topics such as considerations in implementing an API Experience Layer and why you need an API Experience Layer, download your copy of the whitepaper below.

Download the Whitepaper